Terms & Conditions

Welcome to Sandwip Shop!

These Terms and Conditions outline the rules and regulations for the use of Sandwip Shop’s website — https://www.sandwipshop.com.
By accessing or placing an order through this website, you agree to accept and be bound by the terms stated here. If you do not agree with any part of these terms, please do not use our website.

1. General Information

Sandwip Shop is an online store that offers a wide range of products including but not limited to medicines, beauty products, groceries, baby care products, and household items.

All references to “we”, “us”, and “our” refer to Sandwip Shop.
All references to “you” or “your” refer to the user or customer of this website.

2. Eligibility

By using this website, you represent that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

3. Account and Security

• You may be required to create an account to purchase products.

• You are responsible for maintaining the confidentiality of your account information, including your password.

• You agree to notify us immediately of any unauthorized access or use of your account.

4. Products and Pricing

• We make every effort to ensure accurate product descriptions and pricing.

• Prices and availability are subject to change without prior notice.

• All prices are listed in Bangladeshi Taka (BDT) and include applicable VAT unless stated otherwise.

• We reserve the right to correct any errors in pricing or product information at any time.

5. Orders and Payment

• Orders are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order for any reason, including stock unavailability or incorrect pricing.

• Payment must be made in full at the time of purchase. We accept payments through cash on delivery (COD), mobile banking, or online payment gateways (as available).

6. Delivery and Shipping

• We aim to deliver products within the estimated delivery time mentioned at checkout.

• Delivery times may vary depending on your location and product availability.

• We are not responsible for delays caused by courier services, natural events, or other factors beyond our control.

• Free delivery promotions may apply for certain orders or periods (as announced on our website).

7. Returns and Refunds

• Products can be returned or replaced within [e.g., 3–7 days] of delivery if they are damaged, defective, or incorrect.

• Products such as medicines, personal care items, or perishable goods are not returnable unless they arrive damaged or expired.

• To request a return, please contact our support team with proof of purchase and product condition.

• Refunds will be processed within [e.g., 7–10 business days] after product inspection.

8. Cancellations

• Orders may be canceled before shipment by contacting our customer service.

• Once shipped, cancellations are not guaranteed and may be subject to return policies.

9. Use of Website

• You agree not to misuse this website or engage in activities that may harm, disable, or overload our systems.

• All content on this website (text, images, graphics, logos, etc.) is the property of Sandwip Shop and may not be reproduced without permission.

10. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

11. Limitation of Liability

• Sandwip Shop will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

• While we strive for accuracy, we do not guarantee that all content or product information is error-free.

12. Changes to Terms

We may update or modify these Terms and Conditions from time to time.
Any changes will be posted on this page with the updated date. Continued use of the site after changes indicates acceptance of the revised terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

📧 info@sandwipshop.com
📞 +8801723962962
🏢 Sandwip Shop, Chattogram, Bangladesh